Seriena Furnishing
Modern Elegant DesignAUTOMATIC QUANTITY DISCOUNT AT CHECKOUT
10% OFF BUY 2 to 6 furniture items. 12% OFF BUY 7 to 12 furniture items. 15% OFF BUY more than 12 furniture items.
FREE SHIPPING!
Return to Help Index| Order Status | |
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| Has my order shipped? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. | |
| How do I change quantities or cancel an item in my order? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. | |
| How do I track my order? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to track your order. | |
| My order never arrived. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
| An item is missing from my shipment. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
| My product is missing parts. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
| When will my backorder arrive? | |
| We will try to get backordered items to you as soon as possible. We will communicate to you through email when we know an approximate date that these back ordered items will arrive. | |